Welcome to Warringah IT. This is our support website which allows us to remotely support and solve your IT issues without the need to visit onsite.

About Us

Warringah IT, located in Brookvale, offers quality IT computer support, help and services to small businesses located on the Northern Beaches of Sydney Australia.


Office 365 - Deleted Items

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When you delete an email if goes into your Deleted Items folders


Emails in your Deleted Items folders are considered UNWANTED by you


If you deleted an email by mistake, you have 30 days to move the email back out of your Deleted Items into a different folder


Once an email has been in your Deleted Items for more than 30 days it will automatically be purged


Obviously storing important emails in your Deleted Items is not good practice. Instead, simply file emails into folders that you have already or can create.


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Image links to remote sites: any message with image links to remote websites will receive an increased spam score.

Numeric IP address in URL: any message that has numeric-based URLs (most often in the form of an IP address) will receive an increased spam score.

URL redirect to other port: any message that contains a hyperlink that redirects the user to ports other than port 80 (regular HTTP protocol port), 8080 (HTTP alternate port), or 443 (HTTPS port) will receive an increased spam score.

URL to .biz or .info websites: any message that contains a .biz or .info extension in the body of a message will receive an increased spam score.

Empty messages: any message in which the body and subject line are both empty, and which also has no attachment, will be marked as spam.

JavaScript or VBScript in HTML: any message that uses JavaScript or Visual Basic Script Edition in HTML will be marked as spam.

Frame or IFrame tags in HTML: any message that contains the “Frame” or “IFrame” HTML tag will be marked as spam. These tags are used on websites or in HTML messages to format the page for displaying text or graphics.

Object tags in HTML: any message that contains the “Object” HTML tag will be marked as spam. This HTML tag allows plug-ins or applications to run in an HTML window.

Embed tags in HTML: any message that contains the “Embed” HTML tag will be marked as spam. This HTML tag allows varying data types to be embedded into an HTML document. Examples include sounds, movies, or pictures.

Form tags in HTML: any message that contains the “Form” HTML tag will be marked as spam. This HTML tag is used to create website forms. Email advertisements often include this tag to solicit information from the recipient.

Web bugs in HTML: any message that contains a Web bug will be marked as spam. A Web bug is a graphic that is designed to determine whether a Web page or email message has been read.

SPF record: hard fail: messages that hard fail an SPF check will be marked as spam (SPF filtering is always performed). In order to avoid false positives for messages sent from your company, make sure that the SPF record is correctly configured for your domains.

Conditional Sender ID filtering: hard fail: any message that hard fails a conditional Sender ID check is marked as spam. This option combines an SPF check with a Sender ID check to help protect against message headers that contain forged senders.

NDR backscatter: any message that matches the non-delivery report (NDR) bounce characteristics will be marked as spam.


Block all bulk email messages: any message that is identified as bulk mail, such as advertisements and marketing emails, will be marked as spam.


How to Recharge Optus Prepaid Mobile Broadband

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Recharge online:  Credit Card / Voucher / PayPal

You will need either your Credit Card, Voucher or PayPal details to recharge online.

Click to recharge online (CTRL + LEFT MOUSE CLICK)

Click to recharge online


  1. Click the 'Recharge' button above
  2. Enter your Mobile Broadband service number: 04XX XXX XXX
  3. Select either 'Credit Card', 'Redeem Voucher' or 'PayPal' then click Next
  4. Enter your details, Choose your recharge amount and confirm your details and submit
  5. The recharge will take effect within 2 minutes (if credit approved)
  6. Disconnect and reconnect your Mobile Broadband modem so that your recharge registers successfully

How to export iPhone contacts as csv file in Windows 7

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Export iPhone contacts as CSV file or to Excel

Download and install iTunes, after installation Run iTunes.

Connect your iPhone with computer using data cable. In iTunes if sidebar is not showing, press Ctrl + S to view the iTunes sidebar.

On the safe side BACKUP YOUR DEVICE FIRST , Right-click on your device and select “Back Up” (in-case of any problem with iPhone Contacts you can restore your contacts from backup later).

Connected iPhone device

When iTunes finish the back up process, Click on “Info” tab

iTunes info tab

Click on “Sync Contacts with” check box, select “Windows Contacts” from drop down menu and click “Apply” or “Sync” button


Press “Windows + R” keys form keyboard to open “Run” window and type “wab” in “Open” filed and hit OK


Click on tiny arrow and select “Export” as shown below


Select “CSV (Comma Separated Values)” option and click “Export” button


Click on “Browse” button, choose location to save iPhone contacts as csv file


Select iPhone contacts fields that you want to export and hit “Finish” button


You will see this message if iPhone contacts exported as csv file successfully, hit “OK” button.



Now you can use this csv file to import iPhone contacts in any other application or device or you can open this file in Excel to view all iPhone contacts.



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Speedtest.net is a web service that provides free analysis of Internet access parameters, such as connection data rate. It will measure the download speed of your internet, as well as the upload speed.


The service measures the bandwidth (speed) and latency of a visitor's internet connection. Each test measures the data rate for the download direction, i.e. from the server to the user computer, and the upload data rate, i.e. from the user's computer to the server.


The download speed is how fast you can pull data from the server to you. Most connections are designed to download much faster than they upload, since the majority of online activity, like loading web pages or streaming videos, consists of downloads.


The upload speed is how fast you send data from you to others. Uploading is necessary for sending big files via email, or in using video-chat to talk to someone else online (since you have to send your video feed to them).


As users utilise Cloud technologies more and more, upload speed is becoming more important. Cloud based email, accounting and file sharing require better upload speeds.


Both the Download speed and Upload speed are measured in megabits per second (Mbps).



How to perform a speed test


Go to this website speedtest.net then click on the ‘Begin Test’ button. Make sure you do not click on anything else as they are only advertisements


Once the test is done, the result will be displayed as shown below. Click on the ‘Share this Result’ button


To copy the URL for the test result, click ‘Copy’



Then you can paste the link and send it to us via email


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Customer Feedback

great service again thanks Steve


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