Office 365 Outage

11:31am 29/9/20

Services appear to be coming online

there is an update from Microsoft on

9:00am 29/9/20

There is an outage in the Office 365 infrastruture this morning

More information here –

We would expect this would be resolved by lunch time today

Covid 19 Status

We have flattened our own curve now in getting people setup to work from home. It’s been a hard few weeks for all of us and we appreciate those who have helped us help them.

We still have a large number of jobs in the queue that we are working through as fast as possible. We ask you to be cooperative and courteous during this time.

We have created more support time slots – you can use this link for urgent support –

To help us help you please either:

Book support via –
Email [email protected]
Call (02) 9905-6557 and leave a message

During this busy time, calls where no voicemail was left will not be returned.

Please also note, that I have directed all staff to ignore text messages.

Text messages are not appreciated or accepted as a support request. They hinder our support processes and are often over looked.

Phone calls and emails are seen by many support staff whereas text messages are only received by 1 person. This 1 person may be busy on a job, away on holidays or not at work.

Communication is key at this busy time so please play your part